Shared Branching

• Use CO-OP member credit unions nationwide as if you were at your home branch
• Over 5,000 compatible branches
• Locations available in all 50 states
• Conduct a number of transactions at any member branch, including:
  • Deposits
  • Withdrawals
  • Loan payments
  • Make transfers between accounts
  • Purchase money orders and official checks*
  • And more
• Simply bring in the following materials:
  • Your home credit union's name
  • Your account number
  • Valid government-issued photo ID (e.g. driver’s license, US passport)

Branch Locator

Use any of the following methods to find the CO-OP location nearest to you:

• Search online by ZIP code, address, or city
• Download the iPhone^® or Android™ app
• Text a ZIP code to 91989 (SB = Shared Branch, SBX = Shared Branch Express)
• Call 1-888-SITE-CO-OP (888-748-3266) to locate a branch or 888-837-6500 for personal assistance (available 24/7)

IDCheck

If you bank at a Shared Branch location, a teller can now identify and authenticate members with out-of-state IDs in the branch through a QR code and one-time passcode multi-factor authentication verification. 

How it Works:

1. Scan the QR code located in the branch or visit verify.coop.org.
2. Select your credit union’s name from a drop-down list.
3. Enter your member number and the last four digits of your social security number.
4. Upload a photo of your ID.
5. Take a selfie. Tip: Save your validation for an even quicker experience next time!
6. Show your one-time passcode to the teller (passcode is valid for 20 minutes).

NOTE: Austin FCU typically only requires IDCheck for out of state transactions and guest members using a Passport for ID. Each individual shared branching outlet sets their own restrictions for this service, and Austin FCU is unable to override these settings.