Contact Information

Toll free: (800) 950-8143
Local: (512) 444-6419
Email: [email protected]
Fax: (512) 444-6474


Austin Federal Credit Union
1900 Woodward St
Austin, TX 78741

Other Helpful Numbers

Automated Telephone Banking: (800) 880-AFCU (2328)

Our Audio system is being upgraded effective 5/23/18. If you have any trouble accessing it, please contact the branch!

Lost or Stolen Card

To report a lost or stolen debit or ATM card, please call:

  • within the US: (888) 241-2510
  • outside of the US: (909) 941-1398

To report a lost or stolen credit card, please call (800) 442-4757.

Activate or Change PIN

View our FAQ page to find out what information you need before you call.

To activate your Austin FCU ATM or debit card, please call (800) 466-0040.

To change the personal identification number (PIN) on your Austin FCU ATM or debit card, you will need the reference number on the PIN mailer you received when you received your card. If you have the reference # please call (800) 503-9249. If you do not have the reference # please contact the branch so we can assist you.

ATM Locator

To locate a shared branch or ATM near you, please text your zip code to 91989.

Send Us a Message

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