Make a living by helping your neighbors. As a not-for-profit financial cooperative, Austin Federal Credit Union is committed to serving the South Austin Community. We help our members improve their financial lives however we can — from free checking that pays to buying their dream car!
If we really want to help our community, we need to hire people from our community. Sure, there’s supporting our local economy. But our main reason’s simpler (and a little more selfish).
We want the best people for the job. And nobody knows our members better than their neighbors.
So, if you want a career that provides more than a paycheck, apply now. We look forward to hearing from you.
Openings
Lead Teller - ($17.80/hr +)
Location: 1900 Woodward Street, Austin, TX 78741
Schedule: Flexibility required within Credit Union hours. Currently Monday through Friday 8:00am-5:00pm and Saturdays 9:45am-2:00pm
TO APPLY for our Full Time Lead Teller position, click here: Apply Now!
1. ESSENTIAL FUNCTIONS:
- Build a team spirit to achieve branch and individual goals.
- Provide quality customer service to all members and prospective members.
- Act as a liaison between tellers and management.
- Communicate expectations to each teller. Monitor goals provide feedback to manager on teller performances for evaluations.
- Maintain basic knowledge of Austin FCU’s products, services and promotions in order to respond to member inquiries and refer business.
- Responsible for processing daily transactions and for balancing teller cash drawer. Must perform all assigned duties in a professional, timely, accurate, efficient manner.
- Maintain knowledge of all Teller policies, practices, and procedures.
- Greet members and prospective members extending courtesy, kindness, and genuine interest.
- Communicate member’s comments or suggestions as well as your own to your supervisor in order to improve or evaluate existing methods of operations.
- Maintain minimum performance standards.
- Assume other duties and responsibilities as requested.
2. COMPLIANCE:
- Maintain audit, security, compliance and regulatory standards.
- Keep informed of changes in general, banking services, procedures, and in the economy as well.
3. MISCELLANEOUS OTHER DUTIES:
- Assist with credit union functions when possible.
- Fill in for other departments when high volume creates a need if it works within the schedule.
- Work Saturdays and some holidays on a rotation basis.
- Assume other duties and responsibilities as requested.
BENEFITS:
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Paid Sick and Vacation time
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Paid holidays
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Health Insurance: Health, Dental and Vision
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401 (k)
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Saturday shifts are on a rotation
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Dress casual Monday - Saturday
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Set schedule
REQUIREMENTS:
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High School Diploma or GED equivalent.
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At least 6 months of cash handling experience.
- Knowledge of Banking regulations (Regulation D, E, CC, DD, Z, etc.)
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Previous teller experience preferred.
- Previous supervisory experience preferred.
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Bilingual (Spanish) preferred but not required.
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Honest person.
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Have extraordinary attention to detail.
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Strong customer service skills.
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Excellent communication and computer skills.
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Be able to take direction well.
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Good work ethic.
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Must be dependable.
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Must be bondable.
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Applicants must be able to pass background and credit check.
