Normal Branch Hours

At this time Austin FCU has no immediate plans to re-open our lobby for regular hours, but appointments are available for any type of transaction you would like to complete. We do ask that members visiting our lobby wear their mask, and be prompt to their appointment in order to limit the number of members in our branch at any time. If you wish to recieve assistance without a mask, you can do so in our Drive Thru. Please call us at 512-444-6419 to schedule an appointment.
 
NOTE: Effective January 22nd Austin FCU's Saturday hours have been suspended. We hope to reopen on Saturdays ASAP.
 
Lobby

Closed until Further Notice

(Members needing access to Safe Deposit boxes should call 512-444-6419 for assistance)

Drive Thru

8:15 am to 5:00 pm Monday - Friday

 

Phone Assistance

8:15 am to 4:00 pm Monday - Friday

 

 
We are still ready to offer our members all of the normal services through the Drive Thru, and are here to help those of you who are affected by this pandemic so if there is something you need assistance with feel free to email us anytime at [email protected]  or call us M-F 9am to 4pm at 512-444-6419.
 
Thank you all, and stay well!

Assistance for Affected Members

If you have been affected by the COVID-19/Coronavirus, Austin FCU has several options available to assist, including but not limited to:

  • Waived Courtesy Pay and/or NSF Fees
  • Increased limits for debit/ATM card usage
  • Skipped Payments on Loans
  • Early access to mobile deposit and/or Courtesy Pay

If you would like to skip a payment or discuss other options for loans, please email us at [email protected]. For faster processing, include your name, a good contact number and your circumstances.

If you're needing other assistance please email us at [email protected] and we'll let you know what options are available.