Austin's Neighborhood Credit Union
Growing with you!

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AFCU's NO-Line banking.

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Frequently Asked Questions - FAQs

How can I open an account?

Click here to find all the information you need to open an account. If you have questions contact us at (512) 444 6419, option 0.

For further information on opening an account, please contact us at (512) 444 6419. You may also email us at or fax us at (512) 444 6474.

What is so great about a credit union?

Credit Unions are financial cooperative organized to meet the needs of our members. We are not-for-profit and owned by our members who benefit from lower loan rates and higher interest rates on deposit accounts. We offer many of the same services big banks offer and pride ourselves on providing personalized service to ALL of our members, not just those with the most money.

How can I have money wired to my account?

Wiring is easy! Just click here for printable instructions you can give the sender.

1. Send To:

Catalyst Corporate Federal Credit Union
6801 Parkwood Road
Plano, TX 75024
ABA # 311990511

2. For credit to:

Austin Federal Credit Union
Austin, TX 78741
ABA # 314977418

3. For final credit to:

Member’s name and account number
and account destination (savings or checking)

Can I send money via Western Union?

Yes, we can send money via Western Union. Stop by and one of our friendly member service representatives can assist you.

What is AFCU’s bank routing number?

AFCU’s routing number is 314977418

How can I reset my PIN for NoLine banking?

You can come into the office or call us at 512 444 6419 or 800 950 8143 to reset your PIN. Bring your ID with you if you come in. If you call, we will ask you a series of questions to verify your identity.

How do I report a lost or stolen debit, ATM or credit card?

For a lost debit card or ATM card call 1-800-472-3272 immediately.
For a lost credit card, call 1-800-442-4757 immediately.

How can I apply for a loan?

You can come into our office or apply online!

How can I get information about my credit card or make a payment online?

Just click here to access your AFCU credit card information or make a payment.

Why do I have to select a PIN and answer questions and select images and phrases to access my AFCU account?

We have implemented these additional security procedures in order to protect your personal information. If you are accessing your account from a computer that no one else can access, you can chose to be remembered on that computer. You will still need your PIN and we recommend that you only register private computers that you control, such as your home computer.

Federally insured by NCUA. Austin Federal Credit Union
1900 Woodward Street | Austin, TX 78741

Toll Free: (800) 950-8143 | Local: (512) 444-6419 | Fax: (512) 444-6474
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